AXYZ - AXYZ ESSENTIAL Service Plan AXYZ - AXYZ ESSENTIAL Service Plan

AXYZ Essential is our annual service plan that gives unlimited access to our telephone support. If you are on Net 30 terms, be aware that this item must be paid in advance. Access will be granted upon receipt of payment.

Our team of factory-trained technicians can assist you with the following types of issues over the phone or online:

• Error codes
• Machine initialisation issues
• Communication issues
• Cut quality issues
• Vacuum hold down issues
• Controller issues
• SmartConsole/Console issues
• Spindle and Inverter issues
• Motion issues
• Option issues
  

   

  Note: Software or Machine operator training, software setup or re-installation of software is not included in this Support Package. Please purchase an online training session for assistance with your software or training.

  To reach our support team:

  Please call +44 1952 291600 option 2. Our customer care team will start a service ticket and will connect you to our team of technicians.

  FAQ
  

AXYZ Essential is our annual service plan that gives unlimited access to our telephone support. If you are on Net 30 terms, be aware that this item must be paid in advance. Access will be granted upon receipt of payment.

Our team of factory-trained technicians can assist you with the following types of issues over the phone or online:

• Error codes
• Machine initialisation issues
• Communication issues
• Cut quality issues
• Vacuum hold down issues
• Controller issues
• SmartConsole/Console issues
• Spindle and Inverter issues
• Motion issues
• Option issues
  

   

  Note: Software or Machine operator training, software setup or re-installation of software is not included in this Support Package. Please purchase an online training session for assistance with your software or training.

  To reach our support team:

  Please call +44 1952 291600 option 2. Our customer care team will start a service ticket and will connect you to our team of technicians.

  FAQ